Trinity Orthodontics :: NHS new patient journey

nhs new patient journey

If you or your child is under 18 years of age, you could be eligible for treatment on the NHS. This means there is no cost to you for orthodontic treatment, but there is a process that must be followed and we do have waiting times.

We’ve outlined the process of receiving treatment under the NHS below. If you have any questions, please don’t hesitate to contact our friendly team here at Trinity House Orthodontics. They’re here to help and can also explain your other treatment options, such as private treatment as well.

Stage 1:

Your new patient appointment letter

If your general dentist has advised that you could benefit from orthodontic treatment, they will refer you to us for an orthodontic appointment and assessment. Once we have received your referral letter from your general dentist, we will send you a new patient appointment along with our welcome pack.

Stage 2:

New patient assessment appointment

At your assessment appointment, we will carry out a detailed assessment of your teeth and jaws to determine the extent of your orthodontic needs. This assessment will include intraoral scans of your teeth to provide us with digital models, x-rays and detailed photographs. This assessment is really important because it gives us the opportunity to determine the best course of treatment for you and whether you meet NHS criteria.

Stage 3:

Treatment plan waiting list - around 12-18 months

At this appointment you will see our specialist orthodontist. We will discuss your assessment and treatment path.

If you do not meet NHS criteria, you can still have orthodontic treatment as a private patient with us. Our team can explain what your treatment options are and also provide you with information on the flexible finance plans we have available to help make orthodontic treatment affordable for you.

NHS treatment path

Following your assessment and options, you'll begin stage 2 of the journey - your quality orthodontic treatment fully-funded by the NHS.

Stage 4:

NHS waiting list

If you are eligible for treatment under the NHS, you will then be placed on the waiting list. As you can imagine, NHS treatment is very popular and orthodontic clinics are only able to treat a certain number of NHS-funded patients per year. These waiting list times can fluctuate so please ask a member of our staff for up-to-date information.

If you do not wish to wait and want to start your orthodontic treatment immediately, let us know and we can speak to you about our private treatment options. These will give you a wider range of treatment options to choose from.

Stage 5:

Treatment begins

Once your treatment begins, it usually takes between 18 and 24 months to achieve the result we’re after. However, every one of our patients has a different orthodontic need to treatment time does vary. Throughout treatment, you will need to come in for a check-up appointment every 6-8 weeks so we can track the progress of your treatment.

Once your teeth are beautifully straight, we’ll remove your braces and give you retainers which are designed to hold your newly straightened teeth in place. This phase, which we call the retention phase, is one of the most important parts of your treatment. Teeth always move so wearing a retainer for life is the only thing that will keep your teeth straight!

Treatment options

Treatment under the NHS will be with traditional metal braces. Funding does not extend to other appliances, such as the more discreet ceramic braces, lingual braces or Invisalign. If you would like to have a different appliance, we can explain the process of private treatment at Trinity House Orthodontics.


Borough Road
West Yorkshire

01924 369 696
For emergency appointments that are out of hours please call 111.


46 Shambles Street
South Yorkshire
S70 2SH

01226 770010
For emergency appointments that are out of hours please call 111.


New Lane
North Yorkshire

01757 701718
For emergency appointments that are out of hours please call 111.


Goole & District Hospital
Woodland Avenue
DN14 6RX

01757 701718
For emergency appointments that are out of hours please call 111.